Our courteous and knowledgeable staff are available to answer questions or schedule a complimentary examination during the posted business hours. We are also available in our North Side office, please call for an appointment.
Office Hours
Monday: 8:00 a.m. – 5:00 p.m.
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 7:00 a.m. – 3:30 p.m.
Scheduling System
Our scheduling system is set up to offer the most requested appointment times available to the greatest number of patients. We accomplish this by scheduling longer appointments during work or school days, and reserve the after-school hours for shorter appointments. This allows us to see more patients in a short period of time, and enables our patients to manage their time more efficiently.
Late Arrivals
It is important to us that we see our patients on time. Because the schedule is carefully planned, we may reschedule appointments for patients who arrive late.
Missed Appointments
We reschedule missed appointments in a timely manner. When scheduling on short notice, there are fewer appointment times available. Our greatest concern and that of most patients and or parents, is that missing appointments can add months to the total treatment time.
HouseCalls
As a courtesy to you, we extend a friendly reminder phone call two days before your scheduled appointment. This automated system will allow you to confirm your appointment, leave a message for us or cancel your appointment. If you are not home, HouseCalls will leave a personalized reminder for you.
T.LINK
We are proud to utilize the T.LINK system in our practice! Through our website, patients have 24/7 secure online access to account and appointment information using a unique login and PIN. Some of the many features T.LINK has to offer our patients are as follows:
- Access detailed appointment information
- View detailed account balance information, including account balance, payment history, insurance coverage and next paymentdue date and amount
- Make secure online payments via credit card or bank draft
- Receive e-mail appointment confirmations
- View case graphics from your doctor’s imaging system
- View Invisalign ClinCheck® animations
- Update your contact information online
- Call toll-free to hear appointment and account information
- Register your unique e-mail from a terminal in the practice, a computer at work or home
- Receive text message appointment reminders on your cell phone
Contact us to learn more about our new online communication system, T.LINK!